Return & Refund Policy

At JERSEYTREND, we want you to feel completely confident when shopping with us. That’s why we’ve crafted a simple and transparent return & refund policy—so you know exactly what to expect in case something doesn’t turn out the way you hoped.

We understand that shopping online can sometimes be tricky, especially with sizing, colors, or just a change of mind. While we aim for 100% satisfaction, if your item isn’t quite right, we’re here to help.

Return Eligibility

You can request a return within 14 days of receiving your order. To qualify for a return:

  • The item must be in new condition, unused, unwashed, and with all original tags and packaging intact.

  • You must provide your order number and a brief explanation for the return.

  • Returns must be initiated by contacting us via email at [email protected].

We do not accept returns on items marked as final sale, or on items that show signs of wear or have been customized.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or the wrong product was sent. We recommend using a trackable shipping service to ensure your return reaches us safely.

Refunds

Once we receive and inspect your return, we will notify you by email. If your return is approved, a refund will be issued to your original payment method. Refunds typically take 5 to 10 business days to appear on your account, depending on your bank or payment provider.

In the rare event of receiving a damaged or incorrect item, we will cover all return shipping costs and either send a replacement or offer a full refund—whichever you prefer.

Exchanges

If you’d like to exchange an item for a different size or color, simply contact us at [email protected] within the 14-day window. Exchanges are subject to stock availability, and we’ll do our best to accommodate your request quickly.

How to Start a Return

To begin the return process, send us an email at [email protected] with the subject line: Return Request – [Your Order Number]. Include your name, reason for return, and any relevant photos (if applicable).

Alternatively, if you’re nearby, you’re welcome to bring the item to our physical store at 4517 Shiloh Pl NEAlbuquerque, NM 87111, US during business hours. We’d be happy to assist you in person.

Still have questions?
Visit our About Us page to learn more about our brand values and why thousands of customers trust JERSEYTREND.
Or, feel free to reach out—we’re always here to help.

Email: [email protected]

Address: 4517 Shiloh Pl NEAlbuquerque, NM 87111, US

Phone: +1 (505) 340-8375

Thank you for choosing JERSEYTREND. Your trust means the world to us.