Report Security Issues

 

Report Security Issues

At JERSEYTREND, we deeply value the trust you place in us. That’s why the security of our website, systems, and especially your personal information is a top priority. We strive to build a safe, seamless, and transparent shopping experience—but in the digital world, no system is completely immune to risks.

If you believe you’ve discovered a potential vulnerability, threat, or suspicious activity on our platform, we strongly encourage you to report it. Your proactive help plays a vital role in keeping our systems and customers protected.

Why Security Reporting Matters

Even with regular security audits and advanced safeguards in place, the digital landscape is constantly evolving. Security researchers, ethical hackers, and even everyday users are often the first to notice bugs, exploits, or weak points that automated systems might miss.

By responsibly reporting these issues, you’re helping us improve the integrity of our platform and protect every shopper who visits JERSEYTREND.

What You Should Report

We welcome reports related to:

  • Potential website vulnerabilities (e.g., XSS, SQL injection, broken authentication)

  • Data exposure or access to private customer information

  • Bugs that allow privilege escalation or unauthorized actions

  • Phishing websites, impersonation attempts, or scam emails posing as JERSEYTREND

  • Fraudulent activity or unauthorized use of your account

  • Issues with secure checkout, payment processes, or suspicious redirects

  • Malware, suspicious scripts, or injections found on any page

If you’re unsure whether your concern qualifies, please report it anyway—we’d rather be cautious and double-check than overlook a real issue.

How to Submit a Security Report

Please contact our team as soon as possible through the following channel:

Email: [email protected]
Subject line: Security Report – [Short Description]

In your report, please include (if applicable):

  • A clear description of the issue

  • Steps to reproduce the problem (if known)

  • Any related URLs, screenshots, or logs

  • Your contact details in case we need to follow up

All reports are handled confidentially. You don’t need to be a professional—just provide what you know, and we’ll take it from there.

Our Commitment to You

Once we receive your report:

  • Our technical team will acknowledge receipt within a reasonable time (typically 1–3 business days).

  • We will investigate the issue thoroughly and confirm whether a fix is required.

  • If the issue is verified, we’ll work quickly to resolve it and may reach out to you for clarification.

  • Once the issue is resolved, we’ll notify you and, where appropriate, credit your help in a responsible manner.

Please note: We do not condone testing that harms our systems, violates user privacy, or breaches applicable laws. Reports must be made in good faith.

No Tolerance for Exploitation

We maintain a strict policy against exploitation. Attempting to intentionally compromise user accounts, data, or platform stability—even under the claim of “testing”—may result in legal action. Ethical, non-disruptive testing and prompt disclosure are what we encourage and reward.

Email: [email protected]

Address: 4517 Shiloh Pl NEAlbuquerque, NM 87111, US

Phone: +1 (505) 340-8375

We sincerely thank you for helping us make JERSEYTREND safer for everyone.
Security is a shared responsibility—and we’re grateful to have you as part of our community.