Track Your Order
We know you’re excited to receive your new hoodie or blanket—and we’re just as excited to deliver it to your door!
This page helps you track your order step-by-step and answers common questions along the way.
1. Check Your Tracking Status
As soon as your order ships, you’ll receive an email with a tracking number and a link to follow your package in real time.
If you can’t find your tracking email:
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Check your spam or promotions folder
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Search for emails from [email protected]
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Still can’t find it? Contact us at [email protected] and we’ll resend it
2. Track Your Package
Paste your tracking number below to get live updates (use your shipping carrier’s tracking page if needed):
3. Common Tracking Questions
Q: My tracking says “Label Created” but nothing’s moving. What’s happening?
A: Don’t worry—this usually means your order is waiting to be picked up by the carrier. Please allow 24–48 hours for updates to appear.
Q: The status says “Delivered” but I didn’t receive it.
A: Please double-check your mailbox, front porch, or with neighbors. Still missing? Email us at [email protected] and we’ll help resolve it.
Q: I entered the wrong address. Can I fix it?
A: If your order hasn’t shipped yet, we can usually change the address. Contact us ASAP. If the order has shipped, we may not be able to intercept it.
4. Need More Help?
If your tracking info hasn’t updated in a few days or if something doesn’t seem right, we’re here to help.
Contact us:
📧 [email protected]
📍 4517 Shiloh Pl NEAlbuquerque, NM 87111, US